Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Last updated: April 8, 2026

1. Introduction

Supreme Pherroh International ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information in various ways, including:

Information You Provide Directly:

Name, email address, phone number, mailing address, payment information, passport details, visa information, and any other information you voluntarily provide through booking forms, contact forms, or email communications.

Automatically Collected Information:

Browser type, IP address, pages visited, time and date of visit, referring URL, and other usage data collected through cookies and similar tracking technologies.

Third-Party Information:

Information from payment processors, travel partners, and other service providers necessary to fulfill your booking.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing and fulfilling your tour bookings and reservations
  • Sending confirmation emails and tour updates
  • Providing customer support and responding to inquiries
  • Sending promotional emails and newsletters (with your consent)
  • Improving our website and services
  • Detecting and preventing fraud
  • Complying with legal obligations
  • Analyzing website usage and trends

4. Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Hotels, airlines, tour guides, and other travel partners necessary to fulfill your booking
  • Payment Processors: Financial institutions and payment gateways to process your payments
  • Legal Requirements: Government agencies when required by law
  • Business Transfers: In the event of merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences and track website usage.

You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of our website. We use cookies for authentication, security, analytics, and personalization purposes.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your information
  • Opt-Out: Opt out of marketing communications
  • Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at [email protected].

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Booking information is typically retained for 7 years for accounting and legal purposes. You may request deletion of your information at any time, subject to legal requirements.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information immediately.

11. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our website, you consent to the transfer of your information to countries outside your country of residence.

12. Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our website following the posting of revised Privacy Policy means you accept and agree to the changes.

13. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]

Phone: +254 796 920215

Address: Nairobi, Kenya

Thank you for trusting Supreme Pherroh International with your personal information. We are committed to protecting your privacy and providing you with excellent service.

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